Last updated: 29 April 2026
This Privacy Policy explains how Skillocampus Limited collects, uses, stores, and protects personal information when you use skillocampus.com and purchase or access our digital question bank services.
1. Who We Are
This website is operated by Skillocampus Limited, a company registered in England and Wales.
Company number: 16603544
Email: support@skillocampus.com
2. Information We Collect
We may collect and use the following information:
- your name and email address;
- your username and account details;
- membership, subscription, and access status;
- payment status and transaction information;
- question bank progress, saved answers, flagged questions, and review activity;
- messages or support requests you send to us;
- technical information such as IP address, browser type, device information, login times, and security logs;
- general website usage information, such as page views and referral sources.
3. Payments
Payments are processed securely by third-party payment providers such as Stripe. We do not collect or store your full card details on our website.
We may receive limited payment-related information, such as your payment status, transaction reference, membership purchased, and billing email address.
4. How We Use Your Information
We use your information to:
- create and manage your account;
- provide access to purchased question bank memberships;
- save your quiz progress, answers, and flagged questions;
- process payments and manage subscriptions;
- send account, purchase, access, and service-related emails;
- respond to support requests;
- maintain website security and prevent misuse;
- improve the website and our educational services;
- comply with legal, tax, accounting, and regulatory obligations.
5. Lawful Bases for Processing
We process personal information under the following lawful bases:
- Contract: to provide your account, membership access, question bank features, and customer support.
- Legal obligation: to keep required financial, tax, accounting, and business records.
- Legitimate interests: to secure the website, prevent misuse, improve our services, and manage customer communications.
- Consent: where consent is required, such as for certain optional cookies or marketing communications.
6. Analytics
We may use privacy-focused analytics to understand general website usage, such as page views, referral sources, device types, and popular pages.
We use this information to improve the website and understand how visitors use our services. We do not use analytics to make automated decisions about individual users.
7. Cookies
Our website may use cookies and similar technologies to operate the site, keep users logged in, manage memberships, process payments, protect security, and remember user preferences.
Essential cookies are necessary for the website to work properly. If we use non-essential analytics or marketing cookies, we will provide appropriate information and obtain consent where required.
8. Who We Share Information With
We may share personal information with trusted service providers where necessary to operate the website and provide our services. These may include:
- website hosting providers;
- WordPress, membership, and security tools;
- payment processors such as Stripe;
- email and support service providers;
- analytics providers;
- professional advisers, regulators, or authorities where required by law.
We do not sell your personal information.
9. International Transfers
Some service providers we use may process personal information outside the United Kingdom. Where this happens, we rely on appropriate safeguards where required by data protection law.
10. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Account and membership information is kept while your account is active and for a reasonable period afterwards. Payment and transaction records may be kept for longer where required for tax, accounting, legal, or fraud-prevention purposes.
Support messages are kept for as long as needed to handle your request and maintain appropriate business records.
11. Your Rights
Under UK data protection law, you may have rights to:
- access the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information in certain circumstances;
- ask us to restrict or object to certain processing;
- request a copy of your information in a portable format;
- withdraw consent where processing is based on consent.
To exercise your rights, contact us at support@skillocampus.com.
12. Security
We take reasonable technical and organisational measures to protect personal information. However, no website or online service can guarantee complete security.
You are responsible for keeping your account login details secure and should contact us if you believe your account has been accessed without permission.
13. Children
Skillocampus is intended for adults and healthcare professionals or trainees using educational revision resources. Our services are not directed at children.
14. Complaints
If you have a concern about how we use your personal information, please contact us first at support@skillocampus.com so we can try to resolve it.
You also have the right to complain to the UK Information Commissioner’s Office:
15. Changes To This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date shown above.